Bluehost Bio:

  • Established: 1996
  • Sites Hosted: 1,500,000+
  • Location: Salt Lake City
  • Host Award: "Top Service"
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  • Featured Package Price:$3.95 Special Promo

  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:100
  • Control Panel:cPanel
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
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  • Our Overall Rating:

    98%

  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Number of User Reviews:
    67
  •  
  • Avg. User Rating:
  •  
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Our Review of: Bluehost

 

Overview:

Bluehost, a well known web hosting favorite, located near Salt Lake City, Utah, has been in the web hosting business since 1996 and currently hosts a whopping 1,500,000+ domain names! They excel in providing low cost web hosting, with many features only found with larger, more expensive hosting companies. Many features of which you will never need to use, but it's nice to know that nearly any widely used script is available if you do need it.

As noted above, they're a large host, that has the experience and know-how to make sure things run smoothly. They actually hand build their own high-tech Dell servers, in their own in-house ran, Utah datacenter. That expertise, combined with outstanding technical support and being veterans in the web hosting industry makes them a solid #2 pick on our list.

Pros:

  • One of the oldest web hosting companies.
  • They own their datacenter and are 100% US based.
  • Nearly every hosting application you could ever want.

Cons:

  • Have heard of a few gripes with tech support.
 

Features & Specials:

Bluehost has unheard of hosting deals with the perfect plan for any small to medium business, or personal web site. They currently have one hosting plan, but for the price and what it offers, it can't be beat. In addition to a huge storage and transfer limit, it offers a free domain name for life, free/instant account setup, free domain privacy registration and 24-hour toll-free support, with a 30-second support wait time average.

Account features offered are too numerous to list, but a few that really stood out and are most significant are Flash support, message forum, live chat, web auction software, along with a host of e-commerce shopping cart plugins. Their free site builder also is a great feature, which makes building a web site a breeze. Bluehost also lets you host unlimited domains on each account, great for clients with extra domain names.

Last but not least, for a limited time, new accounts also get free web site search engine submission and free $75 advertising credits at Google and $50 credits at Yahoo! Search Marketing.

 
  • They offer pretty much unlimited everything.
  • $75 Google Adwords and $50 advertising credit at Yahoo!
  • Message forum and chat software free on every account.
  • Weebly - site builder software free on new accounts.
 

Reliability & Speed:

Bluehost's top notch datacenters, which they really do own and operate, featuring world-class equipment and industry leading OC-192 network connections, enables them to have a super reliability and speed rating. They include a 50,000 sq. ft. headquarters and 2 secondary datacenters, totaling over 20,000 sq. ft. of datacenter space. From high performance Quad Opteron servers, to UPS power backup and 24/7 monitoring, Bluehost always has your site's uptime in mind.

They also utilize mirrored storage backups, which helps ensure that your data is never lost due to equipment failure. Mirrored backups basically keep a near realtime second copy of your files on another hard disk, which gives their file storage system great redundancy in case of a main hard drive failure. This would be similar to a Raid type backup system, widely used to protect against accidental file loss.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
OC-192
24/7 Monitoring
Redundant Power
Summary: Runs own datacenter, with top notch server equipment. Mirrored storage backups, help ensure data isn't lost due to hard drive failure.
 

Support:

Bluehost offers great customer service and support, with usually less than 30-second hold times, via english speaking support. As a matter of fact, their support staff is located in Salt Lake City, Utah, at their main headquarters. Their friendly staff are always there to help with most any problems that might arise. You can reach them several ways, either by 24/7 free support chat online, which is our favorite, by 24/7 toll-free phone, or e-mail.

They also offer an extensive help desk section, with FAQs, advanced online trouble ticket system and more. They also offer a customer message forum, to get answers from other members.

Average Support Wait Times:

Chat Wait Time
9 seconds
Phone Wait Time
30 seconds
 

Control Panel:

Bluehost utilizes the famous cPanel control panel interface, which makes it easy to manage all aspects of your hosting account. cPanel makes managing your account a breeze, with a simple navigational platform and detailed usage instructions. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration. They have also made a few tweaks to their control panel, which makes it even easier to operate than regular cPanel accounts.

Control Panel Screenshot
 
 

What sets them apart?

"Affordable, Reliable Web Hosting Solutions." - Bluehost
Their great overall appeal to almost any small business.
With Bluehost you can depend on:
Highest customer service
Quality equipment
Maximum guaranteed uptime
The leading feature set available.
 

Summary:

We picked Bluehost as the #2 rated web host, because of their great price, account feature addons and excellent tech support. Not to mention, their long standing status as veterans in the web hosting industry, operating their own datacenter, in operation since 1996!

With all the above now said, we think you'll agree that Bluehost has one of the best web hosting offers out there. Check out an absolute top contender in the discount web hosting arena today.

 

Bluehost Ratings ChartScore: 98%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
4 / 5
Features
5 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
4 / 5
Server Speed
5 / 5
 
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Bluehost User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 

Another +

Review by: Vince from Chi-town, March, 2013
     I recommend this host

A friend recently setup service with them. They seem to be happy with the plan and what it offers so far. I noticed they had adequate features for the price. Can't really comment on support as I don't think they had to use it yet. If anything maybe the site could run a tad faster?


 
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One of the best IMHO

Review by: Garrett from Albany, NY, February, 2013
     I recommend this host

Bluehost has been around since the dark ages of the Interwebs. Having hosted with them for years now and through a few growth hiccups, they have always came through and continue to be an awesome deal for the money.

Another plus is they always have quick support who *speak* english!


 
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Highly recommended

Review by: Hank from Scranton, PA, June, 2012
     I recommend this host

Nearly every feature you can think of with really fast support and hardly no downtime worth mentioning. Would be crazy not to give them a shot!

If I had to give a gripe it would be with the other reviews in that they can't honestly offer unlimited storage/transfer and still survive out there.


 
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I echo the other reviews

Review by: Guess from Tuscon, May, 2012
     I recommend this host

Bluehost is a very solid reputable company. I can remember back when I was just out of school they were around and this was mid-nineties. They also offer english speaking and located techs if you need it. Can't think of a better choice for cheap host right off hand.


 
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Good value all around

Review by: Jane from El Paso, May, 2012
     I recommend this host

Bluehost has been a good provider for our site. Once we got verified and the account going, I realized how many options are standard and its relatively simple to get them going. You can opt for a higher price "premium" type account, that somehow gives even more options and runs on a faster server I believe. We however found the lower price one sufficient right now and would recommend them to anyone.


 
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Great and can upgrade...

Review by: Kevin from Arizona, April, 2012
     I recommend this host

I agree with the other reviewers that they run a good show. They have been in the business since 1996 longer than most.

You have to verify your account with them, which is simple. Once you get going their cpanel is easy to operate and setup things. If you do need extra power you can upgrade to their high performance account. Yes, it is more, but offers a lot more freedom for extra traffic and resources.

Recommend!


 
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Pleased with service!

Review by: Patsy from Fort Worth, TX., April, 2012
     I recommend this host

Couldn't be too much happier with how they manage the site hosting. Instant setup and the control panel is easy to use. If you need support beyond that they are there but email can take a little time to get back with an answer. Perhaps phone is better?


 
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Cheapo prices

Review by: Don from Charleston, April, 2012
     I recommend this host

You get what you pay for here. Reliable and fast page delivery along with the normal software you would find at other places. The control panel is also fairly easy to use. Glad we chose them!


 
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Bluehost

Review by: Beau from Poughkeepsie, NY, March, 2012
     I recommend this host

An echo to the other reviews and thumbs up for these guys. Not much to complain about. If anything:

1. Maybe update the equipment - site slows periodically

2. Faster tech support

That said however, very good web host.


 
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High end hosting for low end prices

Review by: Benny from Yuma, Arizona, March, 2012
     I recommend this host

You get what you pay for with these guys. Tons of features with good quotas. Our site is only rarely down on occasion and loads up pretty quick also.