IX Web Hosting Bio:

  • Established: 1999
  • Sites Hosted: 500,000+
  • Location: Columbus, OH
  • Host Award: "Most Reliable"
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  • Featured Package Price:$3.95 Special Promo

  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:30-Day
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:5000
  • MySQL Databases:100
  • Control Panel:H-Sphere
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    82%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    20
  •  
  • Avg. User Rating:
  •  
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Our Review of: IX Web Hosting

 

Overview:

IX Web Hosting has been in business since 1998, providing world-class web hosting services globally. Whether you're a small business, medium sized, or a large corporation, IX Web Hosting has the right web hosting solution for you. With an "30-Day" money back guarantee, 100% money-back guarantee and a 99% uptime guarantee, you have nothing to lose.

IX Web Hosting operates its in-house data center out of Columbus, Ohio, with over 750 servers in operation, over 100,000+ customers strong and currently hosts a whopping 500,000+ web sites! To manage this massive customer base, IX Web Hosting employs over 100 seasoned employees, ready to assist you 24-hours a day.

Pros:

  • Great prices and reliable server equipment.
  • Low prices.
  • They own and maintain own datacenter.

Cons:

  • Too many account addons, can easily raise the monthly price.
 

Features & Specials:

IX Web Hosting has several Linux and Windows platform hosting plans available at super low prices and with unbelievable amounts of storage/transfer allowances. You don't have to worry about that unexpected price increase, due to their "Price-Freeze Guarantee". They also offer an "30-Day" money back guarantee and a 99.9% uptime guarantee. This, along with a tech support response guarantee of 1-hour makes their offerings nearly unbeatable.

They also offer 2 free domain names, free setup and a number of features not found at other web hosts, such as a comprehensive site builder program, scripts and more. Each account also comes with 8 dedicated IP addresses, which is not usually offered at other hosts and also rare for an account priced this low.

Now, also with each new account, comes $50 advertising credits at Microsoft AdCenter, Yahoo! Search Marketing and Google Adwords and more discounts, totalling over $458!

 
  • 2 free domains with each new account.
  • "Price-Freeze" Guarantee.
  • 2 dedicated IP addresses on each account.
 

Reliability & Speed:

IX Web Hosting maintains an excellent datacenter, with lightning speed web page load times, from its fault tolerant, redundant and secure network. It employs over 750+ servers in-house and are adding more daily. Cisco routers and Sonet reliability ensure your web site is always up and running. Connected via dual OC-48 backbone connections, help make for quick page load times. Their 99.9% uptime guarantee also helps you rest assured your site is in good hands.

As quoted on the IX Web Hosting web site, "A Host Without Its Own Data Center, Like A House With No Foundation." We firmly believe this is the case and that you should always choose a host with it's own in-house datacenter, as IX Web Hosting capably maintains.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
Dual OC-48
24/7 Monitoring
Redundant Power
Summary: Maintains their own datacenter in Ohio, with over 750+ high performance servers in use. Dual OC-48 connections help ensure quick web page load times.
 

Support:

At IX Web Hosting, customer support is top priority. We can verify this by all the guarantees they currently offer. One of which, is a 1-hour or less e-mail support response time guarantee. They also offer free 24/7 online chat, to get your questions answered perhaps even faster. Along with toll-free 24/7 phone support if your problem needs to be dealt with verbally. That said, customer support is not an area of service IX Web Hosting takes lightly! Customer courtesy and friendliness is also a top priority with IX Web Hosting.

Average Support Wait Times:

Chat Wait Time
40 seconds
Phone Wait Time
2 minutes
 

Control Panel:

IX Web Hosting utilizes the easy-to-use H-Spere Control Panel. Being icon based, makes building, or making changes to your site a breeze. It also offers realtime e-mail account management, domain management and installation of scripts, or databases, at the touch of a button. They offer a free demo of their account control panel directly from their web site. Out of other control panels we have tested, IX Web Hosting's is on par, but not the easiest to operate. That said, go test it out for yourself and be the judge.

Control Panel Screenshot
 
 

What sets them apart?

"Feature-Rich Hosting Plans" - IX Web Hosting
1-hour tech support response guarantee.
Great account features, along with unbelievably high amounts of storage/transfer allowances.
Price-Freeze Guarantee
 

Summary:

IX Web Hosting was chosen as the #10 rated web host, mainly because of their outstanding prices and money-back guarantees. The 1-hour tech support response time guarantee didn't hurt things either! If you're looking for a low priced web host with unbeatable tech support, IX Web Hosting is the one for you! You owe it to yourself to at least give these guys a chance and tell them we sent you!

 

IX Web Hosting Ratings ChartScore: 82%

Value for Money
3 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
4 / 5
Technical Support
5 / 5
Features
3 / 5
Storage Space
4 / 5
Bandwidth
4 / 5
Tech Response Time
5 / 5
Ease of Use
3 / 5
Server Speed
4 / 5
 
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IX Web Hosting User Reviews

Page: « 12
  • Value for Money
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  • Features
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IX hosting review

Review by: Danny, from Houston
       I recommend this host

Definitely a good host. Plenty of storage and transfer allowances with good support. They run their own servers too, not a fly by night outsource operation!




 
  • Value for Money
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Daily backup??!! What a joke!

Review by: Reji, from United States
       I don’t recommend this host

IX Web Hosting recently had a RAID issue which crashed one of the mssql servers, putting everyone on that server offline for more than 2 days. They were only able to "find" backups from late 2009 for some of the sites and no back up at all for others. Where were the backups being housed? On the same server that bellied up?!

Absolutely deplorable customer service. Will definitely be moving to another host.




 
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Great experience with these guys

Review by: Austin, from Tampa, FL
       I recommend this host

No complaints at ALL. They offer a ton of features and very fast servers. Support was a tad slow, but it was a weekend, so I wont complain too much. All in all, very recommended!




 
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IX Hosting...

Review by: Aaron, from Payson
       I recommend this host

Very good host. As you can see, the only negative is I wish they offered more features for the main plan price, but other than that outstanding.




 
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Very very good...

Review by: Alexa, from Billings, Montana
       I recommend this host

I wanted to brag a little on IX. They have pleased us in every way. Wish they had a few more features, but all in all, very good and inexpensive!




 
  • Value for Money
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Great for the price

Review by: Alexander, from Burlington, Vermont
       I recommend this host

Great prices for what you get. A few plans to choose from. Will stick with them for a while.




 
  • Value for Money
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Bliss

Review by: David, from Dallas, TX
       I recommend this host

Excellent so far. Low prices and quick setup. Fast servers also!




 
  • Value for Money
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IX Web Hosting

Review by: Charles, from Indianapolis, IN
       I recommend this host

Been with them a while, with no major problems whatsoever. Unbeatable prices and you can test having an account with them before you actually are charged anything, which is nice little extra.




 
  • Value for Money
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Low Low price

Review by: Moses, from Seattle, Washington
       I recommend this host

How they can offer such a plan, at such a low price is beyond me! But I do highly recommend them.




 
  • Value for Money
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  • Features
  • Storage Space
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  • Ease of Use
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Great everything, except features

Review by: Damien, from Los Angeles
       I recommend this host

This is one of the hosts that has everything if you need simple hosting, files, images, minor scripts, etc. But if you need more in-depth hosting services, I would go with Just Host or BlueHost.




 
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