IX Web Hosting Bio:

  • Established: 1999
  • Sites Hosted: 500,000+
  • Location: Columbus, OH
  • Host Award: "Reliability"
Visit IX Web Hosting
 
  • Featured Package Price:$3.95 Special Promo

  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:30-Day
  • Uptime Guarantee:99.9%
  • Multiple Domains:Unlimited
  • E-mail Accounts:5000
  • MySQL Databases:100
  • Control Panel:H-Sphere
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Our Overall Rating:

    85%

  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Number of User Reviews:
    20
  •  
  • Avg. User Rating:
  •  
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Our Review of: IX Web Hosting

 

Overview:

IX Web Hosting has been in business since 1998, providing world-class web hosting services globally. Whether you're a small business, medium sized, or a large corporation, IX Web Hosting has the right web hosting solution for you. With an "30-Day" money back guarantee, 100% money-back guarantee and a 99% uptime guarantee, you have nothing to lose.

IX Web Hosting operates its in-house data center out of Columbus, Ohio, with over 750 servers in operation, over 100,000+ customers strong and currently hosts a whopping 500,000+ web sites! To manage this massive customer base, IX Web Hosting employs over 100 seasoned employees, ready to assist you 24-hours a day.

Pros:

  • Great prices and reliable server equipment.
  • Low prices.
  • They own and maintain own datacenter.

Cons:

  • Too many account addons, can easily raise the monthly price.
 

Features & Specials:

IX Web Hosting has several Linux and Windows platform hosting plans available at super low prices and with unbelievable amounts of storage/transfer allowances. You don't have to worry about that unexpected price increase, due to their "Price-Freeze Guarantee". They also offer an "30-Day" money back guarantee and a 99.9% uptime guarantee. This, along with a tech support response guarantee of 1-hour makes their offerings nearly unbeatable.

They also offer 2 free domain names, free setup and a number of features not found at other web hosts, such as a comprehensive site builder program, scripts and more. Each account also comes with 8 dedicated IP addresses, which is not usually offered at other hosts and also rare for an account priced this low.

Now, also with each new account, comes $50 advertising credits at Microsoft AdCenter, Yahoo! Search Marketing and Google Adwords and more discounts, totalling over $458!

 
  • 2 free domains with each new account.
  • "Price-Freeze" Guarantee.
 

Reliability & Speed:

IX Web Hosting maintains an excellent datacenter, with lightning speed web page load times, from its fault tolerant, redundant and secure network. It employs over 750+ servers in-house and are adding more daily. Cisco routers and Sonet reliability ensure your web site is always up and running. Connected via dual OC-48 backbone connections, help make for quick page load times. Their 99.9% uptime guarantee also helps you rest assured your site is in good hands.

As quoted on the IX Web Hosting web site, "A Host Without Its Own Data Center, Like A House With No Foundation." We firmly believe this is the case and that you should always choose a host with it's own in-house datacenter, as IX Web Hosting capably maintains.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
Dual OC-48
24/7 Monitoring
Redundant Power
Summary: Maintains their own datacenter in Ohio, with over 750+ high performance servers in use. Dual OC-48 connections help ensure quick web page load times.
 

Support:

At IX Web Hosting, customer support is top priority. We can verify this by all the guarantees they currently offer. One of which, is a 1-hour or less e-mail support response time guarantee. They also offer free 24/7 online chat, to get your questions answered perhaps even faster. Along with toll-free 24/7 phone support if your problem needs to be dealt with verbally. That said, customer support is not an area of service IX Web Hosting takes lightly! Customer courtesy and friendliness is also a top priority with IX Web Hosting.

Average Support Wait Times:

Chat Wait Time
40 seconds
Phone Wait Time
2 minutes
 

Control Panel:

IX Web Hosting utilizes the easy-to-use H-Spere Control Panel. Being icon based, makes building, or making changes to your site a breeze. It also offers realtime e-mail account management, domain management and installation of scripts, or databases, at the touch of a button. They offer a free demo of their account control panel directly from their web site. Out of other control panels we have tested, IX Web Hosting's is on par, but not the easiest to operate. That said, go test it out for yourself and be the judge.

Control Panel Screenshot
 
 

What sets them apart?

"Feature-Rich Hosting Plans" - IX Web Hosting
1-hour tech support response guarantee.
Great account features, along with unbelievably high amounts of storage/transfer allowances.
Price-Freeze Guarantee
 

Summary:

IX Web Hosting was chosen as the #10 rated web host, mainly because of their outstanding prices and money-back guarantees. The 1-hour tech support response time guarantee didn't hurt things either! If you're looking for a low priced web host with unbeatable tech support, IX Web Hosting is the one for you! You owe it to yourself to at least give these guys a chance and tell them we sent you!

 

IX Web Hosting Ratings ChartScore: 85%

Value for Money
3 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
4 / 5
Technical Support
5 / 5
Features
3 / 5
Storage Space
4 / 5
Bandwidth
4 / 5
Tech Response Time
5 / 5
Ease of Use
3 / 5
Server Speed
4 / 5
 
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IX Web Hosting User Reviews

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  • Value for Money
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  • Customer Courtesy
  • Technical Support
  • Features
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no idea what customer service really is.

Review by: Karl from Georgia, April, 2012
     I don’t recommend this host

Too many trips to the support bench and too much time wasted on stuff that should just work from the start. I didnt change anything so why does it fail all the time? Why do I have to keep on you when the website is down (for no apparnet reason). Why do my customer have to email me to let me know they cant access the site?


 
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O.K. but be aware...

Review by: Sam from Atlanta, February, 2012
     I recommend this host

To get all the features provided you need to upgrade to the higher more expensive package than what is listed. Other than that, things are pretty good over at IX. They seem to manage a pretty good operation.


 
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Reliable host

Review by: Richard from OKC, November, 2011
     I recommend this host

I'm not gonna go through and rate all everything, but I will say that my experience with them has been great. I can count one 1 hand the amount of times our site has been down...


 
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Years of services

Review by: name from usa, October, 2011
     I don’t recommend this host

I have been with the company for about 4 years. I have had no problems with the company until this year. Customer Service has gotten worst. Now I find that my site, which has very low traffic, is down on a daily bases. I am given no solutions for resolving the issue other than moving the non-shared server. I have about 35 visitors a day. I do not need a non-shared server. I use to be a big fan of ixwebhosting. Now I am shopping for a more reliable and customer responsive hosting company.


 
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Should be rated higher?

Review by: Theo from Philadelphia, September, 2011
     I recommend this host

In my opinion IX has done a great job hosting my site and deserves to be higher up on this site. They don't outsource out like alot of other hosts do either. They have also been around for years and years.


 
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Not bad...

Review by: Victor from Washington, July, 2011
     I recommend this host

After being with IX for a few years now, I can say they do their thing pretty well. They do manage their own servers, no outsourcing and have English speaking tech support. The only thing I wish they would improve in is their feature set, which is good but not great. But for 90% of sites, they would do fine.


 
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I would have rated them higher up the list...

Review by: Greg from Dallas, TX, June, 2011
     I recommend this host

Have been with IX for years now with no huge failures. Good support when you need it and fast servers.


 
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Good, but wish they had more features...

Review by: Robby from Houston, TX, April, 2011
     I recommend this host

As I read below, they have a really good hosting service at great prices. The only thing you need to be aware of is that some features aren't available at the cheaper plan. You would need to select the higher priced plan, although still very cheap. All in all, I recommend them.


 
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They shine...

Review by: Anita from Bowling Green, KY, March, 2011
     I recommend this host

IX has been my host now for a few months. I can't say enough good things about them. From the very affordable prices, to quick answers from support. If I had one minus, it would be I wish they offered a little more standard with their lowest priced plan, but I'm not complaining...


 
  • Value for Money
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IX Hosting review

Review by: Buddy from USA, March, 2011
     I recommend this host

Have used them for over a year. Reputable company, that has their own datacenter, really, no outsourcing crap. Fast page loading is another plus.


 
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