IPage Bio:

  • Established: 1998
  • Sites Hosted: 1,000,000+
  • Location: Boston, MA
  • Host Award: "Lowest Price"
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  • Featured Package Price:$1.99
    /month
    Special Promo

  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:Unlimited
  • Control Panel:VDeck
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    98%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    166
  •  
  • Avg. User Rating:
  •  
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Our Review of: iPage

 

Overview:

Check out our current #2 rated web hosting provider, iPage. Located in Massachusetts and led by a team of hosting veterans, iPage offers a comprehensive hosting solution at the incredible price of just $1.99/month. Moreover, the team at iPage has made a commitment to continually improving the customer experience and it shows. Their 80,000+ customers are proof of this, needless to say. Currently employing over 800 employees, iPage has the personnel and resources to keep customers happy for the long haul.

Their hosting tools and scripts are incredibly simple to use and their support team is happy to help you get them setup and utilize them. Best of all, their support is 100% North American-based, with incredibly short hold-times.

Servers are fast and reliable also, with 2 high-tech datacenters, located near Boston, MA, managed completely in-house. Also as an added speed bonus, your site files are served off server "pools", otherwise known as load-balancing, which ensures your pages will load fast and reliably.

Pros:

  • Lowest prices out there.
  • Multitude of great scripts available.
  • 100% english speaking support.

Cons:

  • PHPMyAdmin isn't standard, but can be enabled on each account.
 

Features & Specials:

At $1.99/month, you can't beat the price or, more importantly, the security iPage offers. The Essential Plan includes the SiteLock Security Suite, which provides daily malware and spam scanning, business verification, and a security seal you can put on your site. We looked around and these kind of security services usually START at $100 and they're yours for free.

You'll also receive unlimited disk space, bandwidth, databases and email; great site and store building tools that work for novices and experts alike; free domain for the life of your account; an anytime money-back guarantee; green hosting; 24/7 support from North American-based phone agents; and an expansive product catalog that includes Microsoft Exchange; and $400 in hosting extras.

Plus, iPage is one of the few hosts that offers $50 in Google Adword coupons (most hosts only offer $25). Not only that, you'll be able to boast an eco-friendly website through this green host.

 
  • Virtually Unlimited Everything.
  • Hosted on high-performance green powered servers.
  • SiteLock Security Suite free on every new account.
 

Reliability & Speed:

iPage hosts more than 1,000,000 web sites on its load-balanced architecture. With two data systems and an intricate network of failover protections, the host delivers outstanding reliability and redundancy. FTP and mail speeds are average to slightly above average, in part due to their fast OC-48 backbone connections.

We also love the fact that iPage posts information about service interruptions quickly using its public alert system, and even give customers the option to subscribe to have those alerts sent out to them. Again, more proof of their commitment to the customer experience.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
Dual OC-48
24/7 Monitoring
Redundant Power
Summary: Ipage utilizes 2 datacenters with unique failover protection, ensuring very reliable uptime guarantee. Dual OC-48 backbone connections deliver fast web site load times.
 

Support:

The North American-based phone agents at iPage actually listen to customers and understanding what they need. They're also pretty good at resolving issues and communicating with customers. Wait times were short, usually 2 minutes or less. We had great experiences with chat agents as well. iPage offers 24/7 phone, chat and online/email support. The online interface is a little awkward, but certainly usable once you get used to it.

When it came down to it, however, all the agents all seem committed to their customer's success. And, we really like the iPage team's informational welcome calls.

Average Support Wait Times:

Chat Wait Time
5 seconds
Phone Wait Time
2 minutes
 

Control Panel:

The tools that iPage offers are easy to use and consistently improving. In the last year, they've launched a fantastic file manager and have been incorporating more user interface standards into each of their tools. It's clear they test their interfaces for usability and they actively solicit customer feedback.

Given the robust offering of the iPage suite of services, the homepage of the control panel can be a little overwhelming, but stick to your left nav bar and you'll be fine. The control panel can also be a little slow around mid-day, but not so slow that it become unusable.

Control Panel Screenshot
 
 

What sets them apart?

"Faster, Safer, Greener Hosting" - iPage
Incorporates the SiteLock Security Suite and Seal at no extra cost.
You'll talk to agents located in North America, and get them on the phone in less than 2 minutes.
Your website will be eco-friendly, and hosting is powered by 100% wind energy!
 

Summary:

If you put a high value on security and want to create an effective website quickly, you're going to want to give iPage a closer look. Not only is their web host offering robust and incredibly affordable, it's clear they've taken the time to understand their customers needs and they're constantly working to address those needs.

While they may be a little aggressive in marketing their extras, they really do offer an incredibly diverse and valuable suite of services. They also over many pricing specials, which make their extras seem well worth the added expense. That said, check out iPage today, to see their outstanding web hosting plans.

 

iPage Ratings ChartScore: 98%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
5 / 5
Features
4 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
4 / 5
Server Speed
5 / 5
 
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iPage User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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While they aren't the best...

Review by: Frank, from Chevy Chase, MD.
        I recommend this host

They offer up good hosting for the $$$. If you want enterprise type web hosting for $3.50 a month, you need to come back down to reality. For most sites they are fine though, at least for us.




 
  • Value for Money
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They're Great! ... Until the lie kicks in.

Review by: JayVay, from Hawaii
        I don’t recommend this host

NOT unlimited bandwidth. Know when you find that out? When they suspend your website for exceeding bandwidth without warning. I co-host a podcast. Here is what they told us: We were exceeding bandwidth & disrupting thousands of other websites. They referred us to their sister site for an upgrade to our own server for hundreds of dollars per month. We have a friend, another podcaster, who had the EXACT same thing happen to him at dotEASY - You are disrupting thousands of other websites. Would you consider switching to our outrageously expensive sister company for your own server? - SCAM.




 
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ipage

Review by: Joseph, from Santa Monica, CA
        I recommend this host

Happy with them for a relatively new site, with light traffic. They offer what most web hosting does at half the price. Can't advise how they handle heavy traffic sites however. Recommended




 
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Avoid

Review by: Ali, from USA
        I don’t recommend this host

Avoid these people.

You will regret.




 
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Good host

Review by: Phillip, from Cleveland, OH
        I recommend this host

When I went with them, I was skeptical that they might not be able to pull off decent hosting for that price. To my surprise they do a good job at both keeping the site up and running and answering questions about various issues.

I can't say that if you receive a ton of traffic if things will go as smoothly but for our average size site, I'm very satisfied.




 
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Quick support and easy to use

Review by: Emily, from Bowling Green
        I recommend this host

Some hosting companies assume you're an expert at linux and maintaining a server. I for one are pretty much a novice and appreciate the fact that Ipage makes it easy to setup scripts and manage email. Support was also fast to answer questions I had so far.




 
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Thumbs up

Review by: Heather, from Lincoln, NE
        I recommend this host

Great reliability and support from them for the couple weeks having service. I will report back if this changes.




 
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review

Review by: Colin, from San Mateo, CA
        I recommend this host

Ipage may not be the best but you get more than you pay for there. As long as you watch your bandwidth you will be fine. Storage is ample, so is support.




 
  • Value for Money
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  • Storage Space
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Great for starters

Review by: Maddus, from Fort Collins, CO.
        I recommend this host

For starter or simple sites on a budget they are hard to beat. What all can you ask for at only $3.50/month, come on now...




 
  • Value for Money
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lack of technical support

Review by: Janeene, from Arkansas
        I don’t recommend this host

Just purchased domain and basic service could not access correct control panel...banner set to advertising partners and did not show the quickstart as listed on tutorial video. Tech support chats lasted over 10 min two seperate calls and could not get the control panes corrected. Was told to wipe cookies and clear browser and log back in. Did not work. Two hours wasted fiddling to access a basic service function. THEN was told I would be charged $15 fee to cancel less than 24 hours after signing with ipage. DO NOT BELIEVE the ad hype.




 
 
 
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