InMotion Hosting Bio:

  • Established: 2001
  • Sites Hosted: 450,000+
  • Location: Virginia Beach, Va
  • Host Award: Highest Quotas
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  • Featured Package Price:$2.29
    /month
  • Storage Space:100 GB
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:90-Day
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:6
  • E-mail Accounts:5000
  • MySQL Databases:25
  • Control Panel:cPanel
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Ruby on Rails
  • PHPMyAdmin
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    9.5

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:

    114

  •  
  • Avg. User Rating:
  •  
 
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Our Review of: InMotion Hosting

 

Overview:

InMotion Hosting, our #3 rated hosting choice, means fast, reliable and affordable web hosting solutions. Founded in 2001, now with over 150+ employees, InMotion Hosting currently hosts many thousands of web sites from its headquarters in Virginia Beach, VA. They offer a number of very competitive hosting plans for sites requiring high storage and transfer allowances. As you will see by glancing over their feature set, they also cater to business oriented web sites, that require the utmost in reliability, page loading speed and ecommerce capabilities.

They also maintain a state-of-the-art server network, consisting of high performance Dell PowerEdge servers and some of the latest hosting advances, to ensure your site is always fast and available.

Lastly, InMotion Hosting has been awarded by CNET as being a top web hosting provider, a prestigious award chosen from among hundreds of web hosting candidates. This is tangible proof that InMotion Hosting deserves a definite second look at being your next web hosting choice.

Pros:

  • Ability to host your account at different datacenters.
  • Great for business or e-commerce sites.
  • Super quick tech support responses.

Cons:

  • A little more pricey than other hosts.
 

Features & Specials:

InMotion Hosting offers several hosting plans with vastly high amounts of storage space, which cater to clients who require high amounts of storage and data transfer allowances. Their prices are hard to beat and among the best in the industry. They also offer free setup a free domain name for life, free 24/7 support, free site builder and a 100% satisfaction guarantee, to ensure you're satisfied with your service.

Each plan also offers a host of free scripts, including, free bulletin board, site statistics, guestbook, spam filters and more. If you need e-commerce functionality, they offer 3 different shopping cart plugins, free with each account, along with SSL encryption, for secure transactions. You can also host 2 totally different sites on each account and park up to 6 domains, which is great for users with multiple websites. One notable addition to this, is each of the 6 sites hosted gets free e-mail accounts. Many hosts charge an extra free for this, just thought you should know! All this helps make InMotion Hosting a great choice for business related web sites.

 
  • Can host 2 totally different sites on each account.
  • Multiple shopping cart software to choose from.
  • Incredible uptime and reliability.
 

Reliability & Speed:

InMotion Hosting offers its users a choice of high-performance data centers, located in either Los Angeles, CA, or the EU, powered by the latest Dell and Sun Microsystems servers. Their systems are monitored 24/7 365 and employ a host of safety measures, including UPS power backup, 24/7 manned security and fire suppression methods.

They also offer fault tolerant IP routing, to ensure your site stays available at all times. Direct data connections enable your site visitors to enjoy faster loading pages, by creating multiple locations to reach your data. Their industry leading backbone connections help deliver fast loading web pages.

They tout a 99.9% uptime guarantee and this claim is also monitored via a 3rd party, to ensure authenticity. Full backups of your site are also performed every 36 hours.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
OC-192
24/7 Monitoring
Redundant Power
Summary: Can choose from 2 datacenters to host your site. Also, unique peering capabilities to ensure fast page loads.
 

Support:

InMotion Hosting provides super customer support via multiple venues, all available 24/7. You can reach them through their online trouble ticketing system, or toll-free phone, with very short, industry leading short wait times. They also offer a customer message forum to supplement their in-house support team. In additions to this, they offer a comprehensive getting started guide and knowledge base, to help get answers to those common account setup questions.

Lastly, I wanted to add that their customer friendliness is among the best I have encountered. Some hosts provided good support, but InMotion Hosting offers excellent support...

Average Support Wait Times:

Chat Wait Time
3 seconds
Phone Wait Time
1 minute
 

Control Panel:

InMotion Hosting utilizes the world famous cPanel control panel interface, which makes it easy to manage all aspects of your hosting account. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration.

 
 

What sets them apart?

"At InMotion Hosting, we understand business - not just e-business." - InMotion Hosting
InMotion Hosting's vast amount of account features and addons makes them the perfect choice for an e-commerce site.
Immensely high amount of storage and transfer quotas.
You can choose the datacenter where your site will be hosted.
 

Summary:

InMotion Hosting is rated the top rated web host, because of their high storage and transfer allowances and great feature offerings for business oriented clients. That, along with their 100% 90-day satisfaction guarantee and high performance Dell servers make them a uniquely great pick.

Those of you looking to save a little money will also be pleased with the prices they offer, which are among the industries lowest. We found InMotion Hosting to be a great host for those who need lots of storage and great prices. Check out our top rated web host today!

 

InMotion Hosting Ratings ChartScore: 9.5%

Value for Money

5 / 5
Reliability & Uptime

5 / 5
Customer Courtesy

5 / 5
Technical Support

5 / 5
Features

5 / 5
Storage Space

5 / 5
Bandwidth

5 / 5
Tech Response Time

4 / 5
Ease of Use

4 / 5
Server Speed

5 / 5
 
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InMotion Hosting User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Great service and response!

Review by: Doug from Alabama, on May 12th
        I recommend this host

Still developing site so some rating 'NA' till turn-up. All questions and suggestions responded to in a timely and informative manner. Even asked one question and received a basic "can't do" type of response in a manner that was readily understandable as to why the negative. Based on the current levels of customer service in the development stage of site, I strongly expect I will get the same level of service after the site is in use. What a pleasure!




 
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Really good hosting...

Review by: Tanya from Greensboro, NC, on May 11th
        I recommend this host

They are superb in my book. They also offer dedicated hosting if ever needed. Tech support is great also.




 
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In motion ****

Review by: Brian from California, on May 10th
        I don’t recommend this host

Customer service is great but the site has crashed 10 times in 6 months that I've been with them, even their phone numbers don't work when it crashes. Don't think about running a business with their hosting unless your site being down for an hour or two doesn't matter to you.




 
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100% satisfaction

Review by: sarah from netherlands, on May 10th
        I recommend this host

inmotion is the best deal you can get for the price!.. unbelievable!




 
  • Value for Money
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Very Responsive Technical Service

Review by: Ben from Idaho, on May 6th
        I recommend this host

I've asked Technical Support for help on three different occasions, and I'm impressed with their responsiveness and helpfulness. It's a level of customer service other organizations should strive toward.




 
  • Value for Money
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Why you should choose InMotion Hosting

Review by: www.pskent.com from Hong Kong, on April 30th
        I recommend this host

If like me you are relatively untutored in web hosting, bandwidths, upload and download speeds and managing your own website, then you will find all you need at InMotion Hosting. From the moment I first made contact, every member of their team - in marketing and technical support - has shown the same high level of courtesy, competence and commitment to maintaining the highest level of customer support. If you have a problem, they solve it quickly and with genuine concern for you. Add to this the user-friendly web management system and you have the whole works.




 
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
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  • Ease of Use
  • Server Speed
 
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Customer Satisfaction

Review by: Larry from Wisconsin, on April 29th
        I recommend this host

The techs @ In Motion are awesome. I have had a lot of questions for the poor techs @ In Motion in the last few weeks and will probably have many more in the ensuing weeks. To their credit, they dont mind and they are RESPONSIVE, I mean they respond NOW. Ive used the online chat sessions and email, and it doesnt matter, they get me an answer. Ive dealt with several different techs and its the same with all of them. I would recommend In Motion, its nice to do business with professionals like this.




 
  • Value for Money
  • Reliability & Uptime
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  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Versatile and easy hosting service

Review by: Jasurbek from Tashkent, Uzbekistan, on April 22nd
        I recommend this host

I have been using this hosting service for a year. So far I run a small website. They have all the latest software, cms, blogs, email, and everything they demonstrate on their marketing materials. In case trouble I got prompt response from tech stuff and they solved my issue with courtesy. I love the chat they use to solve tech issues. it is very quick and convenient. Keep like that, guys!




 
  • Value for Money
  • Reliability & Uptime
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  • Technical Support
  • Features
  • Storage Space
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  • Ease of Use
  • Server Speed
 
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Excellent Service

Review by: http://www.ddogsplace.com from Houston TX and New York NY, on April 20th
        I recommend this host

After several months we remain very pleased with InMotion Hosting. We are inexperienced in this technology and have found the telephone support essential, immediately responsive, and very helpful.




 
  • Value for Money
  • Reliability & Uptime
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  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Moving to InMotion Hosting

Review by: http://www.homejane.com from Los Angeles, on April 18th
        I recommend this host

I was having a lot of problems and slow loading speed at my previous host company, but was nervous about moving to a new company because I thought I would lose data and have downtime during the move. Also, I was told it would cost money to move my files over. I had very little or no downtime, and InMotion moved my site for free. There were some glitches, mostly because I wasn't specific in what I wanted, but they were cleared up immediately by tech support.

I am very happy, and my site seems to be performing much better.




 
 
 
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